I may try removing one or both contact entries and then creating just one new one and see what happens, but it can be days between error messages so it will take some time to verify that is a fix or a wild goose chase. I dont understand why he wont recieve texts from me anymore. If the can't download error hasn't been noticed soon enough then after tapping there will be a msg saying 'Couldn't download  Message expired or not available'  I imagine that is due to the msg only being stored on the server for a limited time. So I clicked uninstall and the phone removed all recent updates and VIOLA, PROBLEM SOLVED! If you try to send a message and you see with an alert that says Not Delivered, follow these steps: Check your network connection. You can't see the extra characters in the phone number field either because the phone ignores them, or because they're empty spaces but don't take up space like the spaces that the spacebar on my keyboard generated when I was writing this message. Do you have data enabled both on the device and the Ting website for both devices? Wow. Deleting the account and history didn't fix the problem, but on the Android Central forums I found a suggestion to edit the phone number to have "1" as a prefix, and that did it. We may need to engage with the network partner at that point, because our standard troubleshooting didn't return anything out of the ordinary. I cannot send text messages to a particular family member. Why won’t my text messages send? Adding the 1 prefix to the phone number in my contact list corrected the issue for me too!! For the record -- this just happened to me, with one of my oldest, most frequently texted contacts. Don't do a factory reset, roll back the updates in the "Android Messages" app and be happy... That's just proof that sometimes updates aren't all they're cracked up to be. I was also a victim of the dreaded 104 error, that is, until today. I've had this same Sprint 104 error for weeks now. See our cookie policy and find out how to manage cookies. But it won't necessarily be to/from the same people for each of us, and it won't even always affect the same people (i.e. Am I doing something stupid? I tried a bunch of other things which didn't work and had consigned myself to just using WhatsApp for this person, but then I tried a PRL update and that seemed to do the trick. That is a pretty odd issue. I had a similar issue with my Droid X2. I have no indication she sent a photo. YES!!! 3) Delete the contact of the person that you have trouble texting. I called Samsung and they says nothing wrong … ‾\_(ツ)_/‾  Might be worth trying first for anyone else having the problem. The cookies we use include analytics and advertising cookies. I have updated the PRL, as Ravi suggested, in the past, but I haven't updated it for a while. eventually it turned out to be the spam filter. Yes, Cellular Data is On in Android settings, and Can Use Data is set to Enabled for both telephones in Ting's settings. Until yesterday afternoon I could text with him with no problems, now I just get message failure. To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5, Unable to send text message to one specific number, http://www.idownloadblog.com/2013/10/10/how-to-block-calls-in-ios-7/. However, as you mentioned, both of us do use the built-in messaging app. It's annoying to have to do that, but since I think it is caused by Android, I'm not sure how else to handle it. A simple restart might do the trick. Today I solved the issue. If you see a green message bubble . Here is a list of things to check to troubleshoot this issue. To check the spam filter on the samsung you need to go onto the contact and press the settings vitual button on the bottom left of the phone. 4) Add the same contact as new and send a test message. That's a pretty simple solution. Text messages are one of the oldest forms of communication. - edited No, both telephones have only been used with Ting. My wife and I occasionally have problems like that - texts won't send and/or receive. I've used two in the past, Android Messages and Textra. I can text them and call them fine. He can text me and I get them but when I text him they don't deliver. Contact your network provider for … I get them from everyone else. Recently when i send a text to my friend, my friend doesnt get it. Thanks for the update, Craig! I don't think they blocked me considering they still text me and expect a response . Has either phone ever been active on Verizon, or is either a former Verizon phone? Some #GalaxyS8 owners have been complaining that their device won’t send text messages and only shows “Sending” indicator all the time. 08:54, on What seems to work for me is to turn wi-fi off. ‎08-11-2013 its very easy to turn the spam filter on for a specific number wiothout realising you've done it. Thanks, Jay! I found another forum that made a suggestion that worked for me. I could not send text msg to several people, no apparent common factor. If no previous messages, then skip to next step. My wife and I occasionally have problems like that - texts won't send and/or receive. Starting yesterday I'm now having this same problem and error message with one of the people on my account (I seem to be able to text everyone else fine, on or off my account and to both android and apple products). i don't know how to fix this. There are several reasons for this: The person that you sent the message to doesn't have … Have checked around and can't find an answer to this: As of today, I'm unable to receive texts on my iPhone from my husband. Whenever I try to text a certain person my texts don't send. If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. 2. I don't know. You can read more about the difference between these two types of … On her end it says the picture sent successfully. It is still a secure and reliable method for verification and communication between peers. If you still can’t send the message, tap , then tap Send as Text Message. on I thought it was because they had a bad phone but now they have an iphone and even imessages don't send. No grey box, just nothing. Send an email to help@ting.com with all the information you've got, including a link back to this thread. When I find some time I'm going to try calling customer support. We are both on the same AT&T account; I have an iPhone 6 and he has an iPhone 5S. Anyone know what’s going on? A minor correction your comment about all of us being on the CDMA network ... my wife is CDMA, but mine is GSM (neither phone is Motorola). I never known or even been informed that there was a text group limit with only 10 people. 1. He has an Android, but I am able to send and receive to other Android users. Interesting choice of user name, that I doubt can be remembered! The error message "Can't send message with Sprint, error 104" pops up a lot in Virgin Mobile forums. I got my Galaxy S9 July 2 and have not been able to receive pictures in texts from only my daughter on an S8. Haven't had any issues, and am able to text them freely. They can call me but can't send me texts or reply to my texts, they just fail. It seems the issue is that the contact card (address book entry) for the number in question gets corrupted with extra non-printing characters. My sister hasn't been able to text me since Sunday unless it was in a group message. The one that I have the most frequent problem is when TXTing the wife and there are two contact entries for her, one under each app. Does anyone know what this code means and how to clear it up? I have plenty of credit, and I've checked the number and it's fine. They can send and receive text messages from others, but for some reason, messages sent to this one person just aren’t getting through. So it looks like it is on my device that the number is blocked or something like that. I've tried hunting for answers and haven't found anything that might help. With SMS, there's no DTMF setup because the text message is sent as a form of data, so the characters in the phone number field are treated literally, instead of being represented by a touch tone sound, and that causes the message attempt to fail. This lends credence to Ken's suggestion that it might be Android. Restart the Phone. Ditto in reverse for my friend. You might have even noticed that you can send them to people whose messages are blue, but not to people whose messages are green. I can still use WhatsApp so have moved to that for now. You might be on to something, Ravi. I got ot thinking today that it may have to do with having multiple contacts from 2 or more contact lists on your phone. don't even say call them on the phone because i know. I suggest that you guys all, before trying a factory reset, try using a third-party text messaging app. Once I added the number to my contacts, I was able to successfully send the message. And she won't have problems texting them.). Thanks! But you may have found that you can only send pictures to certain people. Before you reset, it's also worth trying an SCRTN. Tap , then tap Try Again. I have a Galaxy S4 and i can't receive texts from one person/number. Engaging with the network partner typically takes up to 72 hours, but there's usually a solid answer on the other end. Carry on browsing without changing your settings if you agree to our use of cookies. PLEASE HELP ME! 07:49, on I haven't paid enough attention to say whether the change occurs after a telephone restart or just because the telephone decides to work. Not only that, we have been exchanging texts for years without any difficulty. But I think you're onto something that it's probably related to the CDMA network. I do get them on my MacBook Pro. In my case, I was texting a particular number just fine and then started getting the error. Hello, So I've had my phone for about 7 months now, and I love my phone.. I have no affiliation whatsoever with O2 or any subsidiary companies. Sometimes instead of i messages we send out text messages and it could be because the internet is of or if it is on then you can try this : Send your iMessages to contacts with email IDs. If a text message is sent to an invalid number, it won’t be delivered – similar to entering an incorrect email address, you will get a response from your phone carrier informing you that the entered number was invalid. And then once I have an LTE signal the texts will send/receive. I agree with the above. Messaging rates may apply. Also, I was able to send her a picture ... Just no texts. she couldn't receive text from me but i could from here. I CAN text him from my daughter's Nokia, so it seems like it's just me I've tried turning it on and off. We are both on Vodafone so we swapped Sims and we were able to text each other fine. Added (2). Also check to see who else is in spam and all your messages than have been spam filtered will remain on the phone until you delete them, on Both my wife and I have LG V20 phones on the same Ting account. Both these apps send messages somewhat differently, and Textra is a common replacement for TIng users who want to send MMS over WiFi. though i did drop my phone on a hard wood floor recently but i dont think that would have done anything. @Ken Does your wife's phone on GSM get the error that the message can't be sent with Sprint? I can send them to her. And she won't have problems texting them.). It's extremely frustrating, especially in a situation when my supervisor create "work" text groups and I can never respond within the group, and dreadfully have to send that individual person a direct text … The phone tries to send those extra invisible characters as part of the phone number, and the towers don't like them, so you get the error on the phone because the towers reject the phone's attempt to send the message. If you still can’t send the message, tap , then tap Send as Text Message. It’s Not even on the blocked list. Wednesday night, it started doing the same thing to me when texting her. :heart: I have an iPhone 4S, he has a samsung Galaxy 4S. I do get them on my MacBook Pro. We both have Android but use different networks - hers is CDMA, mine is GSM - so I assume it is an Android problem. All of your solutions have failed. So the "can't send with Samsung" is what got me thinking that it has to do with the contact entry in the Samsung contact list. I believe I've resolved my situation. o btw the number has a slightly different area code than mine. I'm suddenly unable to send messages to my husband's mobile. Thank you, Mitch, for your research. Tried calling and writing Ting support half a dozen times. If it isn't we might need to do a reset of the phone but before doing that I'd say contact our customer support team who can run through some troubleshooting steps and double check everything on our end. This is a family member who I have been texting for years, we have not made any changes to phones or plans. if anyone has any idea what is the problem please tell me! The SCRTN will perform a profile and PRL update as part of the activation process. ‎08-11-2013 My friend is the only person I cannot text. I'm a bit late to this party, but I've had success fixing this error by removing the contact from the sender's address book, removing the SMS and call history associated with it, then recreating the deleted contact from scratch. The only thing you all have in common is that the issue occurs when connected to the CDMA network, and 2/3 of you have Motorola phones. But that does not mean that the messages aren’t used anymore. 07:40 she has an s4. Comments posted are entirely of my own opinion. We both have the same phone on the same CDMA network and have been texting each other with no problems for a long time. I am unable to receive text messages from a certain number in my contacts but can get calls from that number, The person has checked phone and my number is not blocked or they wouldnt be able to call, They can get my text messages but i receive none that they have sent. 14:56, Auto-generated by a password generator I wouldn't be surprised. I get a pop-up that says "Can't send message with Sprint, error 104." I ended up buying Textra Premium, but that is not required in order to use the app. Any help would be appreciated. This will help the advisor skip a few steps we've already taken and get on the same page. I've received this error msg on and off for years it seems. Contact your carrier for more information. Hopefully they'll fix this in a future release. Once I decide I'm finished texting that person I will turn wi-fi back on. I'm suddenly unable to send messages to my husband's mobile. When I can't send a msg (even though I have just received one from her moments ago) /it says "Can't send with Samsung, Error 104" or something to that affect but that's close. I try to text a certain number and my phone rejects it. It just won't send. But it won't necessarily be to/from the same people for each of us, and it won't even always affect the same people (i.e. Tried cycling the phone and also tried sending when not connected to wifi and neither worked. Maybe we'll give a different messaging app a try. As mentioned in your post I tried Textra and it worked but I don't like the app. But recently, today actually, I was texting someone, and I was receiving their incoming texts to me, but they weren't getting mine, even though my phone said it had sent. Added (1). I tried a few things, but blocking her number then unblocking it worked. ‎08-11-2013 I can send texts to my son at his Apple phone with my wife's phone but not with mine. I CAN text him from my daughter's Nokia, so it seems like it's just me  I've tried turning it on and off. The GSM error is something along the lines of 'Message could not be sent  Tap to retry' or 'Message not downloaded  Tap to retry'  (Those may not be the exact error messages.) My Note 8 has a Sumsung contacts list in an app Samsung calls 'Contacts". I have an iPhone 4S, he has a samsung Galaxy 4S. clarification - the 'not sent' or 'not downloaded' errors depend upon whether a msg is being sent or received. I just updated my phone and it seems to randomly not send texts to people but does not show up as failed on my end. … Hello, My Google PXL will not send a text message to one specific contact. Yesterday repeated text messages 'failed to send'. Now some of the contacts in the two apps are merged to create one and some are not. i get a text about 15 minutes later saying that it wasn't sent. I deleted contact, then deleted text history (i.e., the entire conversation). a selection will appear on the screen and one of the options is remove spam. on The number isn't blocked in your phone by chance is it? Until yesterday afternoon I could text with him with no problems, now I just get message failure. 14:26. 08:45, i had something similar with my wife. We use cookies to help you get the best experience from our site and show you more relevant products. Today’s problem: Galaxy S8 won’t randomly send text messages. For the record, I've also seen this same issue and this same fix work on iPhones as well as Androids. No carrier name is ever mentioned. I can send and receive texts from her. My error, though, specified "Sprint error 96", not 104. Go through your SMS messages (Short Message Service, also referred to as text messages) and delete the ones you don’t need. Contact your carrier for more information. I just got that error message too when trying to message someone on a Motorola phone. The reason attempts to phone the problem contact don't fail is because the non-printing characters don't have a DTMF tone (touch tone sounds), so the tower ignores them if taking a setup request for a phone call. This suggestion won't work for all phones, but it's worth at least exploring before you attempt a factory reset. I noticed, also, that when I start to type the person's name or phone number, it doesn't find it in my contacts...even though it IS in my contacts. I do NOT have a Moto phone or an Apple phone. This is extremely frustrating as it happened all of a sudden. 07:07. Create a … 2) Delete every previous text message involving the problem number. ‎08-11-2013 My phone will not let me hit the send button to text that particular number. ‎08-11-2013 I used to be able to, and I can still receive messages, but if I try to reply it errors out and doesn't send. There can be quite a few reasons for this. Two quick questions which will help me answer this for you. Texts can add up pretty fast, if you save most of your text messages instead of deleting them then your phone might just be getting a little clogged up. its super important that i talk to this person. Tap , then tap Try Again. So, I did a little digging for you guys. Your husband has you on his message blocked list. Its so weird. If you try to send a message and you see with an alert that says "Not Delivered", follow these steps: Check your network connection. I've only noticed the problem when I'm connected to wi-fi. The blue messages are iMessages, while the green messages are regular SMS (short message service) text messages. #2 Loribelle, Nov 20, 2009. pattib New Member Joined: Nov 16, 2009 Messages: 23 Likes Received: 0 Trophy Points: 1 Ratings: +0. I have plenty of credit, and I've checked the number and it's fine. I just had this issue and found a solution! Hold down … Text exchange both ways worked fine until last night and all of a sudden, all of my outgoing texts to this person cannot be delivered, though I can receive texts from him. ‎08-11-2013 Thanks! I've tried searching on that error code but none of the suggestions seem to work. As a social media platform took over the generations, the use of text messages has been reduced significantly. Running into an odd issue. It couldn't hurt to do another update to it just to see if it makes any difference. This forum link from VMU suggests that it's probably the built-in text messaging app that could be causing the problem. So I looked up the other app mentioned, "Android Messages" and found that it was what I was already using. And have you guys ever used iPhones on any phone number involved? I will have problems texting with nieces for a period of time, but later I won't have problems texting them. i really, really, really need to text them. ‎08-11-2013 I also have a contact list from Google in their app which has the same name, 'Contacts". I recommend these troubleshooting steps if you are not able to send text messages to certain contacts: If the issue occurs with a specific contact or contacts, back upor forwardimportant messages and delete your current messaging threadswith the contact. If all else fails, you can always reach out to our tech support team at ting.com/support and we can work through some deeper troubleshooting, including a full factory reset.